Developed to casino standards. Ready for any venue.
A persistent, searchable identity layer that runs on your existing cameras, recognizing returning guests, VIPs, and flagged individuals in real time, and connecting every face to the data that gives it meaning.
Why surveillance teams choose eConnect FR.
Designed for casinos
Built around gaming operations, not a generic FR tool retrofitted to fit a casino floor.
Cut investigation time
A photo to a full activity log with video playback. What took days of manual review now takes minutes.
Uncover collusion
Connect faces to players, associates, and transactions to expose collusion between patrons, or patrons and staff.
Catch theft & laundering
Surface theft, comp abuse, and money-laundering patterns hiding in everyday transactions.
Everything a surveillance team needs to know a face.
Persistent facial enrollment
Faces enroll once and persist. Every return visit is recognized, building a searchable history that compounds over time.
Search by image of suspect
Run any photo and instantly see every camera, date, and time that face has been on property, then review the activity.
Activity log with video playback
Every match lands in a searchable activity log tied straight to the video. Review exactly what happened, when, and where.
Instant alerts with live feed
Real-time alerts surface the live camera feed, priority tags, camera location, and alert notes, so the floor team acts immediately.
Internal database of faces
Your own enrolled database of banned, self-excluded, VIP, and watchlist individuals, owned and controlled by you.
Shared database across properties
Operators with multiple sites share intelligence across properties, so a threat known at one venue is known at all.
Find known associates
Surface the people a subject arrives with and travels alongside, turning a single face into a network.
Unlimited tags & users
Tag faces without limit and give the whole team access. No per-seat caps on users or accounts.
Mobile alerts
Real-time push notifications the instant a match fires: VIP arrivals, banned individuals, or flagged events, anywhere on property.
Case manager
Build, document, and preserve cases inside the platform, ready to escalate to HR, law enforcement, or litigation.
Matches through change
Recognizes individuals despite dramatic changes in appearance: age, weight, hair, and time.
Real screens from the platform your team works in.
Facial recognition is only the start. Every face lives in a database organized by tags and categories, queried over time, watched live across every camera, and rolled up into dashboards. These are live screens from the application.
Tags and categories. Advantage Player, Cheat Watch, Self Excluded, VIP, FBI Most Wanted, and your own labels, each one a trigger that fires a mobile alert, popup, or team notification.
Query Manager. Slice the detection history by tag, time, and location, charted over any window from the last hour to the last sixty days.
Associations. The person in the center linked to everyone they are seen with and how often, with the strongest connection in red. No other platform does this.
Insights dashboards. Prebuilt and custom views across facial recognition, POS, casino, and LPR, ready for surveillance, food and beverage, and the General Manager.
Built to catch the people trying hardest not to be caught.
Hats, hoods, glasses, facial coverings, a taped nose, a new beard, years of aging, dramatic weight change: eConnect matches through deliberate evasion, not just casual change. A well-known advantage player who tours casinos in disguise specifically to avoid detection was matched at over 90% confidence against a clean reference photo.
A face is only powerful when it is connected.
- βID scanning: verify and enroll identity at entry.
- βTITO & cage transactions: link a face to the money.
- βCMS & loyalty data: tie faces to player accounts (LNW, Aristocrat, Konami, IGT).
- βLicense-plate recognition: associate a face with a vehicle.
- βTable-games protection: advantage-play and cheat detection.
- βWeapons detection: surface threats as they arrive.
Built into your surveillance stack.
- βVMS: native app & push alerts, certified across major manufacturers.
- βIncident-tracking systems: two-way sync of profiles, so records stay aligned.
- βeClear access control: deploy FR-driven access control on property.
- βID scanners, kiosks & cage: across the patron journey.
Tie existing surveillance & casino data to faces.
Not just a face, but a full profile drawn from the systems you already run. No other casino platform connects the dots.
A database for every detection
Persistent enrollment captures every detection of a person over time, a complete visual history per individual, not a single snapshot.
Detection-activity timeline
See a person's on-property activity charted by date. Spot frequency, escalation, and the days they show up.
Associated license plates
Every plate tied to a face, so a person and their vehicles are linked in one profile.
Detections by area
See where on property a subject spends time, which pits, machines, and zones they gravitate to.
Automatic Associate Finder
A network graph that automatically surfaces who a subject travels with, exposing crews and collusion at a glance.
TITO redemption tracker
Track ticket redemptions for carded and uncarded players, tying cash-out behavior to a face to expose fraud.
The eConnect-only capability
Associate any data with a face, even when it is not obvious.
Stand a patron in front of a TITO kiosk and eConnect automatically ties the redemption value, the transaction details, and the player loyalty-card account to their face, even when they are not obviously carded. No other casino platform does this.
The same engine runs the everyday, too.
Expedited entry: Red Light / Green Light
Enroll once, then verify returning guests by face in an instant, cutting redundant ID checks and moving lines, while flagged individuals are caught at the door.
Time & attendance
Contactless, face-based time clock for staff. No badges to share or buddy-punch.
Vendor badging
Recognize and badge vendors and contractors with the same identity layer that protects the floor.