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The eConnect Blog
Product updates, gaming-floor intelligence, and lessons from the surveillance and operations teams we work with.
VideoWatch the Replay: The Future of Casino DataJune 19, 2026VideoInside eConnect University: Training the Next Generation of Surveillance ProfessionalsMay 27, 2026eConnect Hosts Exclusive G2E Technology & Innovation LabOctober 22, 2025eConnect Brings Top Casino Facial Recognition into Mirasys Video Management SystemSeptember 16, 2025VideoSkip the Line, Not the Security: How One Casino Revolutionized Guest Entry Using Facial RecognitionMay 8, 2025eConnect Achieves Genetec Certification, Enabling Seamless Facial Recognition IntegrationApril 7, 2025eConnect Integrates Facial Recognition into Dallmeier VMS, Debuting at WGPC 2025March 12, 2025eConnect Wins Prestigious 2024 Industry Excellence Award for Customer SupportOctober 18, 2024VideoWebinar Recap: Combating Human Trafficking with Facial Recognition TechnologySeptember 25, 2024eConnect Dominates Casino Surveillance with Leading Facial Recognition TechnologyAugust 23, 2024
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VideoJune 19, 2026Watch the Replay: The Future of Casino DataWatch the replay of eConnect’s webinar, The Future of Casino Data, and learn how AI is helping connect surveillance, security, compliance, marketing, and operations.VideoMay 27, 2026Inside eConnect University: Training the Next Generation of Surveillance ProfessionalsWatch the eConnect University webinar replay and learn how eConnect training helps casino surveillance professionals build facial recognition skills, earn certification, and grow their careers.October 22, 2025eConnect Hosts Exclusive G2E Technology & Innovation LabDiscover how eConnect's G2E Technology & Innovation Lab showcased cutting-edge advancements in gaming surveillance and operations, featuring new AI-driven tools and integrations.
Main Point Summary:
eConnect's G2E Technology & Innovation Lab in Las Vegas highlighted their latest advancements in intelligent surveillance, data analytics, and operational efficiency, including new AI-driven tools and system integrations.September 16, 2025eConnect Brings Top Casino Facial Recognition into Mirasys Video Management SystemeConnect integrates its casino facial recognition with Mirasys VMS, enhancing fraud detection, compliance, and guest safety for casinos.VideoMay 8, 2025Skip the Line, Not the Security: How One Casino Revolutionized Guest Entry Using Facial RecognitionDiscover how a New York-based casino has revolutionized guest entry using facial recognition technology to balance guest experience and compliance. With eConnect's Red Light, Green Light system, the casino efficiently processes up to 10,000 guests daily by allowing returning patrons to skip repetitive ID checks. This system ensures compliance by scanning for banned or self-excluded individuals and provides seamless service across various casino operations, from promotional kiosks to POS integrations. The deployment aligns with strict privacy regulations and promises future applications in safety and human trafficking detection.April 7, 2025eConnect Achieves Genetec Certification, Enabling Seamless Facial Recognition IntegrationeConnect achieves Genetec certification, enabling seamless integration of its facial recognition technology into Genetec's security platform for enhanced real-time security insights and operational efficiency.March 12, 2025eConnect Integrates Facial Recognition into Dallmeier VMS, Debuting at WGPC 2025eConnect unveils its groundbreaking facial recognition integration with Dallmeier VMS at WGPC 2025, revolutionizing security in casinos and hospitality.October 18, 2024eConnect Wins Prestigious 2024 Industry Excellence Award for Customer SupporteConnect wins the 2024 Industry Excellence Award for Customer Support! Discover how our expert team delivers fast, reliable assistance with a 98% satisfaction rate.VideoSeptember 25, 2024Webinar Recap: Combating Human Trafficking with Facial Recognition TechnologyDiscover how casinos are using facial recognition technology to combat human trafficking. Learn key insights from industry experts and watch the webinar replay for real-world success stories.August 23, 2024eConnect Dominates Casino Surveillance with Leading Facial Recognition TechnologyThe results from the 4th Annual International Casino Surveillance Survey are in, and they highlight a significant achievement: eConnect powers 33% of all facial recognition (FR) deployments in the gaming industry. This positions eConnect as a dominant force in casino surveillance, far outpacing other competitors.VideoAugust 16, 2024Exploring Key Insights from the 4th Annual International Casino Surveillance and Cybersecurity WebinarDiscover key insights from the 4th Annual International Casino Surveillance and Cybersecurity Webinar, featuring expert analysis from eConnect's Malcolm Rutherford. Watch the full video to learn about the latest trends, challenges, and best practices in the gaming industry.June 13, 2024Uncover the Hidden Data Within Your Surveillance System: Webinar HighlightsDiscover how AI and facial recognition technology can transform your surveillance system. Read our latest blog for key insights from the "Hidden Data Within Your Surveillance System" webinar and watch the full replay to learn more.June 6, 2024Protecting Casinos from Flipper Zero: A Call for Advanced Security SolutionsDiscover the vulnerabilities of RFID systems and the growing threat of cloning devices like Flipper Zero. Learn how eConnect's eClear facial recognition technology offers a secure, unspoofable solution for casino access control. Ensure your facility's security with advanced measures that protect against modern threatsApril 15, 2024eConnect and Omnigo Forge a Dynamic Partnership to Revolutionize Casino and Hospitality SecurityDiscover how eConnect and Omnigo are revolutionizing security in the gaming and hospitality industries through their strategic partnership, enhancing surveillance capabilities and operational efficiencies. Read about their collaborative efforts and future initiatives here.VideoSeptember 5, 2023Accurate Facial Recognition Is a Matter of Perspective: Mitch Fagundes Speaks with TG&H On AireConnect’s Mitch Fagundes spoke with TG&H about how to improve facial recognition accuracy without replacing your cameras.August 29, 2023Supercharging Your Facial Recognition with ID Connect's Face DatabaseOur new identities database makes it easier to store, access, and share information about bad actors. Identify threats faster with eConnect.VideoAugust 28, 2023A Peek into the Future of Casino Security: eConnect CEO Henry Valentino Speaks with CDC Gaming ReportsCatch eConnect CEO Henry Valentino's must-watch interview with CDC Gaming Reports. Explore the future of casino security, facial recognition, and ethics.August 3, 2023Revolutionizing Casino Security: eConnect Integrates with CasinoTrac™ for Enhanced SurveillanceeConnect & Table Trac integrate real-time data with facial recognition, revolutionizing casino security, efficiency, and patron interaction.August 1, 2023New Facial Recognition Technologies and the Responsibilities That Accompany ThemDave McCormick speaks on facial recognition technologies and implications of their use in this article published in Gaming & Leisure Summer 2023 Edition.VideoJuly 6, 2023Jonathan Locy Stops by TG&H On AirFrom customer to in-house expert, Jonathan Locy has a unique perspective on facial recognition and eConnect. He shared his take with TG&H Magazine.June 6, 2023Former Oosto VP & FLIR Systems Director, Mike Chaffee, Joins eConnect Charting Strategic Growth PursuitMike Chaffee, ex-VP of Sales at Oosto, joins eConnect, bringing his AI analytics and security sales expertise for strategic growth.April 18, 2023Common Casino Crimes and Ways to Combat ThemCrime impacts your bottom line, customer experience, and reputation. Learn about the three biggest casino crimes and how to stop them.April 4, 2023Casino Security: How to Catch and Keep Repeat Offenders OutHow can you prevent crime? Learn how the right software can enhance your casino security and keep offenders out.March 21, 20233 Reasons Why Facial Recognition Speed MattersTo generate results, your facial recognition system has to be fast in a variety of ways. See why facial recognition speed is important for casinos.March 14, 2023Securing Sports Betting: A New Casino Security ChallengeCasinos and gambling are changing faster than anticipated, but it doesn’t mean casino security leaders have to play catch-up.March 14, 2023How AI is Transforming Safety and Security in Public PlacesAdvanced technology has transformed a staid CCTV industry into a dynamic video surveillance powerhouse.March 7, 2023Common Casino Crimes and How Facial Recognition Stops Them in Their TracksCasino crime is rising, but what should you look out for most? Learn more about major casino crimes and how facial recognition software can help.February 21, 2023How Casinos Around the U.S. Are Using License Plate RecognitionLearn how U.S. casinos are implementing license plate recognition to be proactive against criminals.February 7, 2023How to Catch Money Laundering in Real TimeMoney laundering is one of the most common crimes in casinos, leading to major financial losses. Catch money laundering in real time with facial recognition tools.January 27, 2023Debunking Facial Recognition MythsLack of understanding surrounding facial recognition technology leads to various misconceptions. We’re debunking some of the biggest myths.January 20, 2023The Reality of Using Facial Recognition Systems for CasinosCasino facial recognition has wide-ranging capabilities, but people are still trying to understand it. See how expectations and reality stack up.December 20, 2022Enhance the VIP Experience with Facial RecognitionSo much of casino security and surveillance focuses on bad actors, but VIPs are even more important! Learn how casino facial recognition enhances the VIP experience.November 28, 2022How Our Facial Recognition App Enhances Casino SurveillanceTraditional casino security is reactive instead of proactive, but technology helps you stay ahead. eConnect’s facial recognition app changes the game.October 27, 2022How Tech Is Improving Casino SecurityTechnology gives casinos new insight and more control. See why facial recognition is the top choice in casino security.October 11, 2022Identifying VIPs and Bad Actors: Modern Measures for Enhanced Security & Customer ExperienceThe right tools help your casino do more to identify, approach, eject, and even arrest bad actors.September 29, 20225 Critical Casino Software Tools to Stop CrimeCasinos are vulnerable to crimes ranging from cheating to money laundering. Discover the casino software tools that can reduce crime in your venue.September 1, 2022Focus on eConnect: Deploying A ‘Tracking System’ For Uncarded PlayerseConnect uses facial recognition software to discover high-value patrons inside the venue and offer a more personalized experience while maintaining their privacy.August 12, 2022Focus on eConnect: Facial Recognition Technology Stops Money Laundering In Its TrackseConnect is a company specializing in facial recognition software that uses artificial intelligence technology to help gaming operators identify potential incidences of money laundering.August 5, 2022How Casinos Can Reduce Security Risks Amid Labor ShortagesLabor in the gaming and hospitality industry is down 1.5 million jobs from its pre-pandemic levels. Implementing facial recognition technology is one way to alleviate this problem.June 24, 2022How This Midwest Resort Used Live Facial Recognition Technology to Increase ROILive facial recognition technology is unlocking new potential for casinos. Learn how one Midwest resort used it to enhance security.June 20, 2022Henry Valentino of eConnect: Five Things I Wish Someone Told Me Before I Became A CEOHenry Valentino is the founder, CEO, and president of eConnect. He has amassed years of experience in building, financing, and managing companies, all the way from the startup stage to the liquidity event.May 26, 2022Using Identity Management to Aid in Casino Loss PreventionThe casino industry is leaning into technology more than ever. Explore how identity management aids in casino loss prevention.May 20, 20228 Questions to Ask When Evaluating Casino Facial Recognition SoftwareMake sure to ask the right questions when you assess casino facial recognition software. Learn the most important questions to guide your decision.VideoMay 13, 2022Panel Discussion - The Shocking Truth Behind Casino Patrons With Special Guest Bill JosephOur guest, William Joseph, sits down with Henry Valentino & Malcolm Rutherford to discuss the future of security & surveillance, providing the best experience for guests and the current facial recognition products on the market.April 20, 2022Using Advanced License Plate Recognition to Identify VIPs Before They Enter Your ResortAdvanced license plate recognition helps you record patron and vehicle data from the parking lot. Learn how it helps casinos just like yours.April 13, 2022How to Improve the Management of Excluded Patrons with Casino Facial Recognition SoftwareYou need to know what’s happening in your venue at all times. Casino facial recognition can help, from overall protection to managing self-exclusion.March 30, 2022What Are the Benefits of Identity Management Software in the Integrated Resorts Industry?You need to protect your gaming venue. We’re answering the big question: What are the benefits of identity management?VideoMarch 24, 2022Henry Valentino Discusses Data-Driven Facial Recognition with Chris FariaHenry Valentino discusses data-driven facial recognition with TG&HMarch 23, 2022Deep Dive: The Story That Facial Recognition Analytics Can TellFacial recognition analytics uses biometrics to map facial features, but how does it really work? Let’s take a deep dive to find out.March 16, 2022Are My Existing Security Cameras Sufficient for Use with eConnect Facial Recognition Software?Security camera facial recognition software is a must. Learn what eConnect can do and how it takes system integration to a new level.March 9, 2022How Accurate Is Facial Recognition Technology When It Comes to Different Races?One common question we get is, “How accurate is facial recognition?” Let’s explore how accurate facial recognition is across races.January 25, 2022Why eConnect Was Named the Best Facial Recognition Software by G&L in 2021eConnect was recently named the best facial recognition software on the market. Find out why, and which features help eConnect stand apart from the rest.January 11, 2022What Is Identity Management & How Is It Impacting the Gaming Industry in 2022?Learn all about identity management: what it is, how it’s impacting the gaming industry in 2022, and what security teams can do to keep the casino floor safe.November 30, 2021How Facial Recognition Technology Is Beating the COVID-19 Mask ChallengeFacial recognition uses algorithms to identify faces. But with everyone wearing masks, how do you respond to the facial recognition mask challenge?November 19, 2021How Integrated Resorts and Casinos Are Leveraging Facial Recognition Software for Increased SecurityFacial recognition software compares if two or more images show the same person. Find out how casinos are using the tech to improve security and more.October 13, 2021eConnect Receives Top Casino Industry Award for Identity ManagementeConnect, Inc., a Las Vegas-based software company known for its identity management innovation, has been selected for The 2021 G&L Gaming & Hospitality Platinum Award. The prize is voted on by a Roundtable committee which is made up of the top Gaming & Hospitality executives from around the world. Each year the G&L Board evaluates dozens of technology companies that service their industry. They receive submissions, painstakingly analyzeMay 7, 2021eConnect Joins Kronos Technology Partner NetworkeConnect announced it has joined the Kronos Technology Partner Network, a fast-growing ecosystem of organizations creating solution extensions and integrations for Workforce Dimensions from Kronos and Kronos Workforce Ready to support the pursuit of contactless workplaces in the hospitality industry during the COVID-19 pandemic. The eConnect eClear solution replaces conventional biometric and hand-reader time clocks to allow employees to accurately punch in and out of their shifts via face matchVideoMarch 31, 2021SBA official checks Las Vegas business that received PPP loanU.S. Small Business Administration (SBA) Administrator Jovita Carranza got a tour of Las Vegas business, EConnect, from President and CEO Henry Valentino III Friday, Aug. 21, 2020. The company was able to develop the new product thanks to a loan from the SBA’s Paycheck Protection Program. (K.M. Cannon/Las Vegas Review-Journal)March 25, 2021Kronos (UKG) Technology Partnership Supporting Contactless WorkplaceseConnect joins the UKG Technology Partner Network, a fast-growing ecosystem of organizations creating solution extensions and integrations.March 25, 2021eConnect™ Adds Vaccination Verification to eClear®eConnect™, one of the fastest-growing digital video intelligence companies in the U.S., has rolled out a new vaccine-checking integration for its digital safety automation system, eClear®. The integration will operate through eConnect’s ePass tool, a web-based, electronic visitor management and visitor pass software tool. ePass adds into the eClear® system and confidently screens patrons and employees for COVID-19 related symptoms, then keeps a record of validated individuals who received the
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